Return Policy

Return & Exchange Policy

Our Commitment to Your Satisfaction

At The Outdoorsman, we work hard every day to ensure you are fully satisfied with your gear. If you are not completely content with your purchase, we gladly offer refunds, store credits, or exchanges within 30 days of the original purchase date, subject to the conditions and exclusions outlined below.

Returns With A Receipt

Items returned with an original receipt within 30 days will receive a full refund at the original purchase price plus applicable sales tax, processed back to your original method of payment.

Returns Without A Receipt

Eligible items returned without a receipt within 30 days will be issued a store credit calculated at the item’s lowest historical sale price, including applicable sales tax.

Product Exchange Option:

For any return within 30 days (with or without a receipt), you may choose to exchange your item for the exact same product, subject to current inventory availability.

⚠️ Strict Return Exclusions (Final Sale)

The following items are completely excluded from this policy and cannot be returned:

  • Firearms, black-powder guns, ammunition, gunpowder, and primers.
  • Reloading lead, brass, bullets, and binary explosives.
  • Treestands, safety harnesses, and mouth calls.
  • Custom or specialized storefront orders.
  • Gas-powered gear or drones that have been used, have had fuel/oil added, or are missing original packaging, manuals, or accessories.
  • All premium eyewear and sunglasses (subject directly to the manufacturer's specific warranty guidelines).
*Certain items must be processed and returned in person at our physical retail location. All products must be returned within the country of their original purchase.

Need help initiating a digital return? Please click here to review our detailed Return Instructions.

For immediate help, call us at (403) 529-9248 or email us directly via our storefront terminal.