Return Policy

Return & Exchange Policy

At The Outdoorsman, we work hard every day to ensure you are fully satisfied with your gear. If you are not completely satisfied with an eligible purchase, we offer refunds, store credits, or exchanges within 30 days of the original purchase date, subject to the conditions, inspection requirements, and exclusions outlined below.

Unless a product was received damaged or incorrect, all merchandise submitted for a standard return must be unused, uncarried, unworn, unsharpened, unmodified, uninstalled, unmounted, complete, and in original resalable condition. All original packaging, tags, manuals, inserts, accessories, components, and promotional items must be included.

Products showing signs of use, wear, carrying, sharpening, installation, mounting, alteration, damage, misuse, field use, or missing components may be refused. All returns are subject to inspection and final approval.

For an eligible return within 30 days, with or without a receipt, you may request an exchange for the exact same product, subject to current inventory availability, product eligibility, return condition requirements, inspection, and approval.

Do not ship a product back before contacting The Outdoorsman and receiving return instructions.

For digital or shipped return requests, customers must provide a minimum of three (3) clear, current photographs of the actual product being returned. Photos must clearly show the entire product, the product from another angle, and the original packaging, tags, labels, and included accessories. Additional photographs may be requested.

Providing photographs or receiving return instructions does not constitute final approval. Final eligibility is determined after the product is received and physically inspected.

For standard returns and exchanges, the customer is responsible for all costs associated with shipping the product back to The Outdoorsman. Return shipping costs are not prepaid or reimbursed by The Outdoorsman.

We strongly recommend using a tracked shipping service and retaining the tracking information until the return has been fully processed. The Outdoorsman is not responsible for return parcels that are lost, damaged, delayed, or misdirected while in transit back to us.

Do not send returns COD or collect. COD or collect shipments may be refused.

A standard return and a manufacturer warranty claim are different processes. Products that have been used and later develop a suspected manufacturing defect are generally not processed as standard 30-day returns.

Manufacturer warranty claims are generally handled directly through the applicable manufacturer according to that manufacturer’s warranty terms, procedures, eligibility requirements, and available remedies. Where reasonably available, The Outdoorsman may assist by providing proof-of-purchase information or directing customers to the appropriate manufacturer warranty process.

Before shipping any product, please review and follow our complete return process, including required photographs, packaging requirements, shipping responsibilities, and inspection procedures.